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This course is designed to give the service staff the elementary knowledge and skill required for professional cleaning. The course teaches cleaning and maintenance, equipment, tools, accessories and products used for cleaning as well as procedure and techniques for cleaning. This course will give the service staff a solid foundation in Professional Cleaning.

In this course, attendants will:

• Have a good knowledge and understanding of professional cleaning, safety and personal hygiene
• Have a good knowledge of cleaning equipment, tools, accessories and products
• Be able to carry out good cleaning of hard floors, carpets, furniture, windows, restrooms and bathrooms
• Understand the procedures and techniques involved in professional cleaning

This course addresses the custodial and maintenance functions of a supervisor in the hygiene industry. Apart from the required technical skills expected of a cleaning supervisor, he should know how to achieve results through others. This is the major difference between this course and custodial maintenance course for service staff.

In this course, we will:

• Provide knowledge about cleaning chemicals, machines, accessories and tools
• Provide demonstrable skills on the use of cleaning chemicals, machines, accessories and tools
• Examine the general and specific functions of the supervisor
• Evaluate the ability of cleaning supervisors (on effective supervision) on achieving results from subordinate
• Help supervisors improve efficiency, increase economy and upgrade work performance by examining keys to effective supervision

This course has been configured to enhance the knowledge and capacity of participants in specific areas of managerial responsibilities in accordance with your specific request to be educated in the following areas:

Participants at the end of the training will know:

• The meaning and essence of the business manager
• Specific responsibilities of the business manager
• Broad technical activities of a business manager
• Human Capital Development Activities
• Client Management Strategies
• Telephone Etiquette

This entrepreneurship course teaches on a step-by step basis all that a potential operator of a cleaning company needs to know about starting, managing and growing of a cleaning company from a zero level.

Those already operating in the industry and wish to grow their organizations to enviable positions are also encouraged to take the course.

Participants will enjoy the benefit of developing a wide range of success skills in cleaning business and learning from the experience of well-trained experts in the industry.

Participants at the end of the training will:

• Have an understanding of the cleaning industry
• Have a practical knowledge of professional cleaning
• Learn how to manage resources employed in cleaning
• Be educated on how to Plan and Execute Contracts
• Develop Effective Supervisory skills in the Cleaning Business
• Be guided on how to start their professional cleaning business

• Why cleaning services
• Understanding Professional Cleaning
• Requirements
• Management
• Measurement
• Costing & Estimates
• Planning & Execution of Contracts
• Managing Customers and Employees
• Growth
• Managing success