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Service Terms

TEKNOKLEEN School of Hygiene is a subsidiary of The TEKNOKLEEN Group which was born in recognition of an innovative nature and industry niche of host. Our hunger for innovations in the industry coupled with our membership and affiliation with local and international bodies such as Cleaning Practitioners of Nigeria (CPAN), International Sanitary and Supplies Association (ISSA), The British Institute Of Cleaning Science (BICS) and International Facility Management Association(IFMA) have greatly contributed to making The TEKNOKLEEN Group a recognised industry leader and trail blazer.

Our mission is to be the cleaning company of first choice, driving customer satisfaction through innovation in products and services in the hygiene industry to the benefit of all stakeholders.

 

Service Terms  

By registering you are taken to have accepted all of the terms and conditions set out below in clauses 1 -5 inclusive.

 

1.0 Registering your place

1.1 All fees must be made when booking online. We shall send you a confirmation email of your booking and payment.

1.2 TEKNOKLEEN School of Hygiene reserves the right to cancel registrations at any stage which do not meet our registration criteria. Registration criteria, if applicable, will be listed under the ‘Who should attend’ section on the training course page.

1.3 TEKNOKLEEN reserves the right to refuse any application for registration and to refuse to supply any goods or services to any individual.

1.4 TEKNOKLEEN cannot confirm your place as a student in any of our given courses until payment is received.

1.5 TEKNOKLEEN may refuse entry to the training and access to training materials for delegates or students who have not made payment in full.

 

2.0 Delegate/Student substitutions and cancellations

2.1 Substitutions are acceptable at any time, at no extra charge but must be sent in advance by writing to us via our contact form found here.

2.2 Notice of cancellation received in writing more than 7 days prior to the scheduled training day and will be issued a refund of their registration fee.

2.3 Cancellations received 7 days or less prior to the event may not receive a refund.

  

3.0 Programme alterations

3.1 TEKNOKLEEN reserves the right to alter the content and timing of the training and its materials.

3.2 Delegates/Students will be refunded accordingly should there be a need to change course.

 

4.0 Postponement or Cancellation of Training by TEKNOKLEEN

4.1 Should the training for a particular course be cancelled for any reason or be postponed the delegate/student will be entitled to receive a full refund in respect of the registration fees unless force majeure applies.

4.2 Should the event be postponed for any reason or set to a later date that doesn’t suit the registered party he/she you will be entitled to ask for refund in respect of the registration fees unless force majeure applies.

4.3 TEKNOKLEEN will not be liable to you for any costs or losses you incur as a result of postponement or cancellation.

 

5.0 Force Majeure Circumstances

5.1 Should TEKNOKLEEN be unable to perform any obligations under these Terms and Conditions due to causes or circumstances beyond its reasonable control, including but not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought, strike, lock out or actions of the venue, TEKNOKLEEN will not be liable to you for any losses or claims arising from this.

5.2 In the event that you are unable to attend the event due to causes or circumstances beyond your reasonable control, but the TEKNOKLEEN event remains unaffected, TEKNOKLEEN will not be liable to you for any costs or losses. These circumstances include but are not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought or strike.

 

Changes to these terms may be made without notice to users not yet registered.

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